Production Support Engineer
Key Solutions Group (KSG) are a major stakeholder in engineering projects, overhauls, heavy and light manufacturing, construction & maintenance services for mining, ports, and utility industries throughout QLD and NSW. Our mission is to Attract, Develop and Retain motivated and skilled staff who thrive and excel as a team, undertaking Exciting and Challenging projects. Our Vision is to provide excellence whilst fostering Teamwork, Innovation and exceptionally high standards of customer service.
We’re seeking a detail-driven Production Support Engineer to play a pivotal role in coordinating technical data, compiling quality documentation, and supporting the smooth delivery of workshop projects. Whether you’re a junior engineer eager to build workshop experience, or a skilled tradesperson ready to step into a technical support role, this position offers variety, challenge, and growth potential.
Why You’ll Love This Role
Diverse, hands-on work – Be part of both the workshop floor and the project documentation process.
Career growth – Ideal stepping stone for those moving from trades to technical/engineering roles.
Make an impact – Your accuracy and organisation will ensure projects are delivered on time and to quality standards.
What You’ll Be Doing
Liaising with workshop, engineering, and QA teams to gather scope and technical requirements.
Coordinating technical data collection during strip and inspect projects.
Preparing clear, accurate customer reports and method statements.
Assembling QA-compliant job dossiers including photos, inspection records, and sign-offs.
Supporting ISO 9001 standards and driving documentation improvements
Providing flexible assistance to workshop and engineering teams as needed.
What We’re Looking For
Strong mechanical literacy and workshop operations knowledge.
Proficient in Microsoft Word and Excel.
Able to read and interpret engineering drawings.
Exceptional attention to detail and documentation accuracy.
Effective communicator with both tradespeople and engineers.
Exposure to ISO 9001 or similar quality frameworks (preferred).
Who This Role Suits
Junior engineers wanting to deepen their workshop knowledge.
Experienced tradespeople looking to transition into a technical coordination role.
Those who thrive on variety, organisation, and problem-solving
Apply now to be part of a collaborative, high-performing team where your technical skills and eye for detail will make a real difference. Joining our team in a Full Time role you will be rewarded with a competitive salary inclusive of leave loading and inclusion to KSG Club 300.
*No agency or 3rd party applications will be accepted.