Production Support Engineer

 

 

Key Solutions Group (KSG) are a major stakeholder in engineering projects, overhauls, heavy and light manufacturing, construction & maintenance services for mining, ports, and utility industries throughout QLD and NSW. Our mission is to Attract, Develop and Retain motivated and skilled staff who thrive and excel as a team, undertaking Exciting and Challenging projects. Our Vision is to provide excellence whilst fostering Teamwork, Innovation and exceptionally high standards of customer service.

We’re seeking a detail-driven Production Support Engineer to play a pivotal role in coordinating technical data, compiling quality documentation, and supporting the smooth delivery of workshop projects. Whether you’re a junior engineer eager to build workshop experience, or a skilled tradesperson ready to step into a technical support role, this position offers variety, challenge, and growth potential.

Why You’ll Love This Role

  • Diverse, hands-on work – Be part of both the workshop floor and the project documentation process.

  • Career growth – Ideal stepping stone for those moving from trades to technical/engineering roles.

  • Make an impact – Your accuracy and organisation will ensure projects are delivered on time and to quality standards.

What You’ll Be Doing

  • Liaising with workshop, engineering, and QA teams to gather scope and technical requirements.

  • Coordinating technical data collection during strip and inspect projects.

  • Preparing clear, accurate customer reports and method statements.

  • Assembling QA-compliant job dossiers including photos, inspection records, and sign-offs.

  • Supporting ISO 9001 standards and driving documentation improvements

  • Providing flexible assistance to workshop and engineering teams as needed.

What We’re Looking For

  • Strong mechanical literacy and workshop operations knowledge.

  • Proficient in Microsoft Word and Excel.

  • Able to read and interpret engineering drawings.

  • Exceptional attention to detail and documentation accuracy.

  • Effective communicator with both tradespeople and engineers.

  • Exposure to ISO 9001 or similar quality frameworks (preferred).

Who This Role Suits

  • Junior engineers wanting to deepen their workshop knowledge.

  • Experienced tradespeople looking to transition into a technical coordination role.

  • Those who thrive on variety, organisation, and problem-solving

Apply now to be part of a collaborative, high-performing team where your technical skills and eye for detail will make a real difference. Joining our team in a Full Time role you will be rewarded with a competitive salary inclusive of leave loading and inclusion to KSG Club 300.

*No agency or 3rd party applications will be accepted.